Specialist - Account Management
GoGlobal, Hungary
Job Description
About us
GoGlobal is the world’s fastest growing, privately owned Global Employer of Record (EOR) service provider with a globally distributed and remote workforce.
GoGlobal’s technology-enabled EOR solution allows businesses of all sizes and geographies to hire staff globally without the need to set up a local entity, opening new doors to rapid expansion and growth. GoGlobal clients can hire top talent anywhere in the world quickly, cost effectively and compliantly.
Why now
The pandemic has shown that people can be just as productive without a commute and that talent is global, not within close proximity to an office. We believe that this societal shift will continue indefinitely, and companies and potential candidates will need organizations like us to help them GoGlobal.
Why GoGlobal and how we’re different
- We’re private: We totally respect that many companies raise a lot of capital and we applaud these successes. At GoGlobal, we simply like people actually in the business to control the business.
- We’re not a rocket ship: We’re pretty happy on earth. Growth isn’t everything.
- We’re not a tech company: We fundamentally believe that this industry cannot be replaced by tech in the foreseeable future and it’s the people that make the difference.
- We’re profitable: We’re pretty prudent in how we spend money because we’re managing our business without outside investors. That said, we’re profitable and continue to grow sustainably. We sleep better at night knowing that we don’t have to raise money. Maybe it’s a little old school, but we believe businesses should be profitable to survive long term.
- We’re diverse. No, really, we are. Compare the Our People page on our website to others you know. We think you’ll agree!
- We’re transparent: Every month we openly share our strategy and financials, so you feel ownership of your role in the company’s success.
- We’re structured as a partnership versus a corporation: We’re the only EOR in the world that’s structured this way, allowing us to attract some of the best talent since everyone has the opportunity to be a partner in the firm.
- We are the scrappy underdog: We think it’s more fun to be a pirate than to be in the navy.
Job Description:
Once the Business Development Team has introduced the Account Manager, you will help support the Account Manager to onboarding the Client by , setting up Client s in GoGlobal’s client portal, conducting portal demo sessions for clientusers, and answering level 1 questions.
Help to maintain a strong relationship with Clients to support the Account Manager through regular communication via email as well as virtual meetings to address potential issues, ensure clients’ satisfaction with the current services and identify new revenue opportunities. Keep meeting logs and ensure documentation and filing of all agreed conditions.
Communicate and advise on country regulations and other various process changes
Help support the Client expectations. Follow through on commitments and ensure Client’s requirements and expectations are met by coordinating with all internal parties.
Oversee the number of leads, onboardings, employee headcount, offboardings etc. and ensure any ad hoc requests are catered to and billed correctly.
Reviewing employment agreement, assisting with any questions.
Support the Account Manager client inquires.