Support Engineer/ Junior Developer
Intland Software, Hungary

In this position, you will be our interface between our customers and the software development team, managing a diverse and complex scope of support issues related to our Java-based web application.

Responsibilities

• Troubleshoot and reproduce issues reported by customer on one of our test servers
• Debugging- investigate complex issues and perform root cause analysis
• Bugfixing using modern technologies (Spring, JavaEE, Docker, Jenkins, Cloud)
• Support database systems
• Log tickets, defects, and enhancements with enough detail to be understood by others
• Escalate issues to testers and developer teams when necessary, follow escalation rules
• Effectively interact with other members of the team to provide solutions to technical issues

Requirements

• College or university degree in IT or a relevant field
• 2+ years of experience in a similar position
• Business fluent English and Hungarian skills
• Experience with Linux and Docker containers
• Some SQL database experience (MySQL, Oracle, PostgreSQL, etc.)
• Knowledge of at least one OOP language (C++, C#, Java)
• Excellent problem solving skills, openness, analytical thinking, team player capable of working individually

Advantages

• Business fluent German skills
• Willingness to work in two shifts to cover US timezones

Benefits

• A job at a fast-paced, increasingly successful international software company with offices in Stuttgart, Germany amp; the Bay Area
• Remote work environment
• A close-knit and highly professional international team
• Competitive compensation based on qualifications amp; experience

Job Rewards and Benefits