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Field Engineer
Excis Compliance ltd, Hungary
Experience
1 Year
Salary
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Jun 27, 2021
Last Date
Jul 27, 2021
Location(s)
Job Description
We are hiring!
- Manage Desktop (software and connectivity) incidents through to resolution.
- Provide standard and approved software (operating systems and standard office applications) support and the remote management of Desktop Devices using appropriate tools).
- Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates.
- Analyse Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation.
- Ensure that each Desktop Device is installed with the appropriate Desktop image.
- Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements
Requirements
- Experience in email support, MS office and desktop applications
- Should have exposure on EUC tools like AD and other remote support tools
- Troubleshooting experience for desktop L2 related issues
- Experience in software distribution and troubleshooting failed deployments.
- Experience in mobile device management
- Experience in managing thin clients and troubleshooting related issues
- Should have experience in ITIL process of Incident, Change, Problem, Service Request
- Experience in Asset management and related activities
Job Specification
Excis Compliance ltd
Information Technology and Services - Nicosia, Italy