Field Engineer
Excis Compliance ltd, Hungary

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Jun 27, 2021
Last Date
Jul 27, 2021
Location(s)

Job Description

We are hiring!

  • Manage Desktop (software and connectivity) incidents through to resolution.
  • Provide standard and approved software (operating systems and standard office applications) support and the remote management of Desktop Devices using appropriate tools).
  • Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates.
  • Analyse Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation.
  • Ensure that each Desktop Device is installed with the appropriate Desktop image.
  • Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements
Requirements
  • Experience in email support, MS office and desktop applications
  • Should have exposure on EUC tools like AD and other remote support tools
  • Troubleshooting experience for desktop L2 related issues
  • Experience in software distribution and troubleshooting failed deployments.
  • Experience in mobile device management
  • Experience in managing thin clients and troubleshooting related issues
  • Should have experience in ITIL process of Incident, Change, Problem, Service Request
  • Experience in Asset management and related activities

Job Specification

Job Rewards and Benefits

Excis Compliance ltd

Information Technology and Services - Nicosia, Italy
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