To be a Salter
We’ve arrived, strong and ready to open a new chapter in payment services history.We are a group of ambitious people with only one mission at heart: to make the small merchant big. Through technology, innovation, and the relentless will of changing the status quo in the payments sector, we want to empower our merchants by helping them with the best tools.
We hire people based on their potential and their growth capacity, we hire entrepreneurial minds, inquisitive spirits, and data-driven brains. We empower our merchants by creating and improving the services that will allow them to accelerate their business.
Our understanding comes from the powerful relationships we cultivate with them. Our goal is to hire better people than ourselves, inviting new allies to our mission to disrupt the payment services industry and revolutionize commerce in Europe.
What is your mission? (The role)
The mission of our Logistics Operator is to provide the highest quality service possible for our merchants. In this respect, your role rests on three main pillars:
Providing Field Service:
When merchants are faced with problems, the Logistics Operator needs to provide the solutions. This means that they must be equipped with an in-depth understanding of our offering and product range, alongside possessing the technological aptitude to handle incoming support requests through our systems.
Managing Merchant Relationships:
Everything we do at SaltPay is done with one shared goal - providing the greatest value to our merchants. With that in mind, the role played by the Logistics Operator is central, as they are going to be the spokesperson of our merchants. It is of great importance to us to feel their struggles first-hand, so that we can come up with a solution as fast as humanly possible.
We want to offer a personalised experience to our merchants, which will involve our Logistics Operators going to their businesses to assist with any potential issues they might be facing (e.g. installation, on-site technical support, etc.).
What is your story? (The requirements)
A strong and talented team that is passionate, energetic, and always curious! You will help this team to grow and at the same time help build the future of the company!
SaltPay is proud to be a safe and inclusive space for all people, diversity is the best part of our job.