Remote German Customer Care
TalentWorldGroup Plc., Hungary
Job Description
Think Global - Expect Amazing! TalentWorldGroup is a Revolutionary Multilingual Contact Center. We are a truly people's company and we are on a mission to reinvent professional Home-Based Working and build the Workplace of the Future!
We are immediately looking for Customer Care Talents from Germany with excellent communication skills to join us and start working on exciting projects in the German market! TWG partnered with several international clients in different industries, on the German market where we are completing exciting Outbound projects such as Outbound Data Verification, Soft Lead Generation, Consulting, Survey taking, Event invitation and Inbound projects in the Travel and Health industries. Our two immediate opportunities: 1. easy outbound project calling general doctors and confirming contact information 2. high speed, mutli tasking, inbound customer care project in the travel industry.
Freelance based, hourly rate contract with constantly new opportunities and opportunity to advance to senior roles.
Job Specification
We are looking for you in case you have:
- 2 years of Customer Care experience (Outbound calls, cold-calling, telemarketing or Inbound call experience for Inbound projects)
- Strong user level of Computing Skills, Call handling tools are not a stranger to you
- You strive for excellence and find your happiness in helping others
- You are used to using online tools, systems and multi tasking
- German is your mother tongue language
- You have good communication skills in English
- College or University Degree is an advantage
Requirements
What we need from you:
Internet:
Broadband internet connection
Ethernet based LAN connection
Hardware Requirements:
Processor: 1.8Ghz upwards (64bit preferable)
RAM: 4 GB RAM upwards
Available Storage: 10Gb minimum
Preferred Resolution: 1920x1080
Wired USB Headset
Operating System
Microsoft Windows: 8.1 or 10 or
Mac OSX: 10.14.* upwards