CRM Loyalty Account Manager
Mito, Hungary
Job Description
Have you ever received a newsletter and wondered how *your favorite brand* just knew exactly what products you browsed a few hours ago? This is exactly the kind of magic we’re into. Here at Mito Next we love creating clever things, working with some of the biggest and most inspiring brands, helping them reach their full potential. We’re infusing their marketing efforts with exciting, new technologies, creating winning marketing strategies and programs with the help of design thinking methodologies. Join us as a CRM amp; Loyalty Account Manager to take a deep-dive in data-driven marketing, CRM solutions, marketing automation and conversational tech.
Requirements
Your tasks will be
- Coordinating digital strategy planning activities of our key clients in cooperation with the Business Consultant team and the Client Success Manager
- Managing design operation (creation of creative materials both for prints and for digital touchpoints) and CRM communication (email, SMS, chat) campaigns - from strategy to execution
- Implementing loyalty programs both B2B and B2C and connected digital campaigns, end-to-end
- You will be the dedicated SPOC for one of our key clients, responsible for coordinating a team of 6 colleagues from different fields (ie: designers, copywriters, technology project manager and business consultant)
- Providing transparent status updates to stakeholders on a regular basis, flagging risks (we’ll provide you with flags of various colors, don’t worry)
- Use Content Management Systems and project management software
- Effective internal communication with the team (you know, the type where everyone understands everyone)
What we expect from you
- You have good organizational and presenting skills
- You have at least 3 years of experience in an account manager / digital manager / CRM manager or similar roles either on agency or on client side
- You are precise and have a keen eye for details (caught it? great!)
- You enjoy understanding the big picture in every situation
- You are a team player and a good communicator
- You are interested in learning more about digital solutions and how technology is used in marketing
- You are on good terms with Microsoft’s infamous children (yes, it’s Excel, Word and Power Point! Plus we also like to use Google Sheets, Docs and Slides.)
- Familiarity with the design thinking / service design disciplines and / or any previous project management experience is a plus (monumental university parties included)
- Experience in email marketing and related tools is a plus
- Excellent skills in Hungarian and English as you will have to use both in your day to day tasks
Benefits
What we offer
Why should you have hit Apply already? Let us give you just a few points on how you will make the most out of your experience with us:
- 9 to 5(ish) Or 10 to 6. Or whatever. You can manage your time quite flexibly, if you do everything the others need, on time..
- A fair salary. We know you’re going to give your best, and we will honor that not just with kind words.
- A client pool with the most ambitious brands and great opportunities. Your work will matter not just for you, but also for your team and your clients, from Decathlon to Nissan.
- We will pay attention to your professional development and offer training opportunities and mentorship to reach your full potential
- Annual budget for every colleague, one can account for services and products from areas of Health, Sport, and Self-development.