Work experience:
Thermo Fisher French Speaking Customer Service Representative - 2022. 06. -
Life Sciences Handling and following up orders of the company coming from and shipping to France, using SAP and internal softwares, constantly keeping in touch with contact team in Paris via emails and daily calls; reporting to managers on a daily basis, cross-supporting to other teams of the group; taking part in organizing outside of work activities to co-workers
Ministry of Foreign Affairs Consular Service Associate - 2019.10.01-2022.06.19.
and Trade Receiving calls and text messages from Hungarian and non-Hungarian citizens from across the globe and answering their questions, solving their problems within the scope of certain consulate issues delegated to me; forwarding urgent cases to the competent colleague/supervisor; sending and receiving reports both daily, weekly, monthly and yearly, keeping in touch with managers, executing their orders in a 24/7 schedule
2021.09.06-11.31.
China Department Department coordinator - temporarily relocated to help out the colleagues
My tasks included but were not limited to, handling the administrative work of the department, arranging and hosting meetings both online and in person, keeping the calendar and journal of the director up-to-date, keeping in touch with Budapest-based Chinese partners and institutions, including the Embassy of the People’s Republic of China on a daily basis, HR-related tasks about the recruitment and dismissal of the workers of the department
Claire’s Hungary Kft. Store Assistant Manager 2017.09.18 - 2019.09.27.
keeping the stock up-to-date, analysing the regular reports about selling and customer turnover and coordinating the work of sale assistants according to those results, reporting to and participating in regular conference calls with the managers, promoting products and services to the customers, responsibility in maintaining and forming the appearance of the store, opening and closing
Magyar Telekom Nyrt. Call Center Associate – seasonal work - 2017. 04. – 2017. 07.
receiving calls from clients in order to update their contract with the company, managing complaints
Languages:
English C1 complex language exam certificate
French B2 complex language exam certificate
Mandarin Chinese Currently studying, B1 level knowledge (HSK 3)
Qualifications:
MA in International University of Public Service, Faculty of Public Governance and
Public relations International Studies specialized in Security Studies
2018-2021
BA in International University of Public Service, Faculty of Public Governance and
Public Administration International Studies
2015-2018
High School Diploma Károlyi Mihály Két Tanítási Nyelvu Szakgimnázium
2015.06.21.