Manage a team of DevOps engineers across multiply time zones, to provide overall
management of tools used by a number of departments that is to monitor, backup, upgrade,
control access, admin, scale, rotated support, and documentation of best practices and
processes for customer use. The team is also responsible for managing the CI\CD platform
to ensure that all issues encountered are resolved quickly. Manage and resolve engineer’s
issues, miscellaneous questions, etc. through JIRA tickets. Communicate to engineers in
multiply time zones, new\updated processes, and demo new tools. Utilise VM and bare-metal
hardware installations to carry out routine capacity planning and resource utilization
exercises to determine capacity. Keep abreast with latest trends, and listening to the team
thus identify new tools, and processes.
Promoted to a position of Principle team lead by delivering exceptional results and
performance, using a variety of tools.
Worked with Engineering to move to Jenkins pipeline scripted groovy files.